The dining area of your restaurant is like the stage of a theater. This is where the main scenes will occur for your guests. It is important that staff be able to move about this area seamlessly so as not to add distraction to the dining experience. With some restaurants using servers to also seat guests, it is all the more important that communication between the kitchen and the front of the room be free-flowing and efficient given that there are more moving pieces to coordinate. JTECH’s ServAlert® paging system allows you to do just that. Both AAA and Mobil Travel Guides include “ambiance” as a significant component of their scores, which is why discreet communication between staff is essential. When InstaCall™ manager pagers are also used within the server paging system, management is kept in contact with both the kitchen and the wait staff in a subtle and discreet manner.

While AAA employs 65 full-time professional evaluators, at the end of the day it’s the guests themselves who decide whether or not they are going to come back to your restaurant for another dining experience. Having a single dedicated staff member (server) accompany a guest through the meal from the typical duties of a hostess to the cashier, establishes a fairly in-depth relationship with that client. ServAlert enables that server to also be in instant contact for food pickup, which is especially important considering they will be moving around the entire restaurant space from front door to kitchen. And as a backup, the ManagerAlert feature will notify management of delays in food pick-up thereby increasing staff accountability.