Trends come and go as rapidly as the ocean tide, but luxury service is not going anywhere any time soon. While it may have seemed as though luxury goods took a hit when the economy soured, people still love to be treated luxuriously. Part of establishing an environment of luxury involves providing superior customer service. Country clubs have always been known for catering to the wealthy, although they have not always been the best at providing luxury service. While this is the image in which they exist, it is not always reality. One way that country clubs and other specialty businesses can bring that sense of luxury back to their clientele is to implement better devices of communication. For example, JTECH’s ServerPass™ pagers are ideal for this type of environment where service should be top-notch, needs are immediately met, and personal relationships are established.
People go to private clubs because they want to be known by the staff, they want to be addressed by name, and they want to have their wishes and desires anticipated. By equipping your staff with ServerPass silent vibration pagers, you enable them to really engage with the clientele and spend less time running back and forth from kitchen to table. For example, if servers are equipped with pagers, they can remain nearer to the guests, getting to know their tastes and habits, and spend less time lingering by the kitchen or bar for drinks or food. A server that is equipped to mingle with the private patrons will get to know them better. It is one thing to like a place, but a deeper level of association is made when a patron actually likes the employees. Next thing you know, your customers will be coming back more frequently because they like your staff, not just because they like your food. JTECH pagers bring people together where they need to be.
