Turn Up the Heat
Restaurant servers work in a very fast-paced, often stressful environment. It only makes sense that they be equipped with the most durable and effective tools available to succeed. JTECH’s ServerPass™ pagers are built Restaurant Tough™ to withstand even the most intense environments. It’s often said, “If you can’t handle the heat, stay out of the kitchen.” Well, in a real commercial kitchen, this isn’t a joke. In all actuality though, ServerPass pagers keep your servers out of the kitchen as it is. Your servers are notified via a silent vibration page when orders are up for table delivery. This way your servers can spend more time on the restaurant dining floor and less time crowded around the kitchen.
Logically, it’s just not safe to have people crowded around a hot stove or distracting the staff responsible for preparing the food. Fewer distractions for the kitchen staff will also result in more accurately prepared orders and less mistakes. Equally important, kitchen staff will not be distracted thereby making them less likely to make costly and dangerous food allergy mistakes. Meanwhile, the communication works both ways – kitchen staff can reach servers if they have questions about a guest’s order or a special preparation notation. The more appropriate and timely communication that takes place between the front of the house and the kitchen, the better. Keeping service staff on the floor with guests allows for providing the greatest level of service. Servers cannot see that a guest needs another drink if they are hanging out in the kitchen, although if they were ServerPass pagers could take the heat!
