You can avoid being a Statistic
In a recent study, Cornell University debunked the commonly held claim that 90% of restaurants fail in their first year. However, that doesn’t mean their research found that running a restaurant was easy. In fact, it’s anything but. That’s why it’s so important to have the right people and the right tools at your disposal. JTECH’s ServAlert® paging system is one tool that can make the operation of your restaurant that much smoother. The enhanced communication between servers, kitchen staff, hostesses, and management results in not only better customer service but increased sales and profits as well. According to the Cornell study, one of the most common reasons for internal restaurant failure was due to a lack of access to information. Communication is key in any business, but especially so in the service industry. Providing great service is about meeting and exceeding the needs of the customer ServAlert makes this possible, achievable and affordable! ServAlert allows the kitchen to instantly notify wait staff when an order is ready. Because orders are delivered immediately upon completion, the number of reheats or re-cooks are drastically reduced. In addition, servers no longer need to wait near the kitchen for orders. Rather, they can focus their energies on increasing sales by up-selling drinks, appetizers and desserts.
The Cornell study also found that managers are at the helm of whether or not a restaurant soars or sinks. The ServAlert system with the InstaCall™ manager pager allows for management to be notified of delayed order pickups. This creates an environment of accountability and lends itself well to on-the-spot training. And last but certainly not least, the finances cannot be overlooked. JTECH recognizes that your financial resources are limited, and that’s why ServAlert and the ServerPass™ pagers are Restaurant Tough™, designed to last, just as your business should.
